To Our Patients,
We hope this letter finds you and your family safe and in good health. Our community, our families and friends, have been through so much the past couple months. We are all so ready to return to our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to providing excellent dental care, in a safe environment.
Infection control is nothing new for us at Shrewsbury Family Dentistry. Maintaining your safety and following infection control recommendations made by the American Dental Association (ADA), the Occupational Safety and Health Administration (OSHA) and the U.S. Centers for Disease Control and Prevention (CDC) have been a mainstay for our practice for almost three decades. We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency mentioned above.
You will see some changes when you come in for your next appointment. These changes have been made to help protect our staff and you, our patient. Below are some examples :
Pre-appointment phone call and screening questions
Our office will communicate with you the day before your appointment. We will ask you screening questions to ensure you are healthy and safe to come in. These same questions will be asked when you arrive for your appointment.
Please stay in your car when you arrive for your appointment
In an effort to avoid unnecessary human contact, we will have you call us from your car before you come in for your appointment so that we can eliminate any paths crossing.
Your temperature will be taken as part of the pre-screening process
If you do present with an elevated temperature, you will be asked to reschedule.
Patients will not be allowed to enter the building if they are not wearing a mask
Reception area limited to 3 socially-distant guests at a time
We ask that you please leave family members or friends that do not have a dental appointment at home. This does not apply to patients who require special assistance or minors. However, we ask that any patients who need to be accompanied only have one person join them.
Limited appointment times
Because we are trying to maintain a socially-distant space, we will only be offering a limited number of appointments per day.
- As advocated by the American Dental Association, there is a PPE FEE of $15.00 per person, per visit during the Covid-19 Pandemic. This fee offsets the expense of Personal Protection Equipment in our office. Although the costs to remain fiscally viable have skyrocketed, Dr. Beltran has decided not to raise his fees in 2020. Our added PPE protects us and protects you! We thank you for your commitment, understanding and patience during these unprecedented times.
We are happy to answer any other questions or concerns you may have about our new office protocol. It is very important to US that we keep YOU as safe as possible. To make an appointment, call our office at 717-235-8151, or reach out on our Facebook page to contact us.
We will all get through this together. We value your continued trust and loyalty and we look forward to welcoming back our patients, neighbors and friends.
Fabio C. Beltran D.D.S. and team